Personal data collection
ELION – Auto Concierge collects only the data necessary to process requests submitted through the website (contact or quote forms).
Collected data may include:
- Name
- Email address
- Phone number
- Information related to the service request
Use of data
Personal data is used exclusively to:
- Respond to contact or quote requests
- Manage and follow up on services
- Communicate with clients and prospects
Legal basis
Data processing is based on ELION – Auto Concierge’s legitimate interest and the user’s consent.
Data retention
Data is kept only for the time necessary to process requests and comply with legal obligations.
Data sharing
Personal data is not sold or shared with third parties.
It may be transmitted to technical service providers strictly required for service operation (e.g. hosting, secure forms).
User rights
In accordance with GDPR, users have the right to:
- Access their data
- Rectify inaccurate data
- Request data deletion
- Object to processing
- Restrict processing
Requests can be sent to: contact@elion-autoconcierge.com
Security
ELION – Auto Concierge implements appropriate technical and organisational measures to ensure data security.